Terms and conditions
Table of contents
Macleod Recreation & Fitness Centre policies
the Y Victoria Policies
Safeguarding Children and Young People Policy
At YMCA Victoria we are committed to providing a safe environment for all children and young people. Read our Safeguarding Children and Young People Policy.
Occupational Health and Safety Policy
We recognise our legal, ethical and moral responsibilities to prevent work related injury and illness. The YMCA is committed to providing safe places of work that do not place the health and safety of any person at risk. Read our Occupational Health and Safety Policy.
Environmental Policy
YMCA Victoria is committed to building a thriving, prosperous, safe and sustainable Y. This includes a specific commitment to minimize our environmental impact and advocate for healthier environments.
YMCA Victoria acknowledges the importance of protecting the environment in a sustainable manner to help reduce any detrimental impact its operations and activities might have. YMCA is committed to ensuring this through the development, implementation and maintenance of an Environmental Management System, based on the international ISO14001 Standard. Read our Environmental Policy.
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Make up classes terms and conditions
Terms and Conditions for Gymnastics Makeup Classes at the Y
- Notification of Absence
- Participants must notify the Y of their absence at least 1 hour before the scheduled class. Notification can be made through one of the following methods:
- Online (via the client portal on the Y website)
- By phone
- In person at reception
- If notice is not provided at least 1 hour in advance, the ability to schedule a makeup class will be forfeited.
- Eligibility and Use of Makeup Classes
- Makeup classes can only be utilized while there is an active enrolment in the gymnastics program. If a participant's enrolment ends, they will not be eligible for makeup classes.
- Makeup classes cannot be exchanged for a refund, except in the case of a medical condition. A valid medical certificate must be provided to the Y for the refund request to be considered.
- Makeup classes expire 3 months after the missed lesson and will be forfeited if not used within this time frame.
- Makeup Class Availability
- Makeup classes are subject to availability. The Y cannot guarantee a makeup class if the desired session is full or unavailable.
- Makeup classes are not available for all levels. For example, classes that operate only once per week may not offer makeup options.
- Pre-Booked Makeup Classes
- Makeup classes can only be booked within 7 days in advance of the desired class date.
- Makeup classes cannot be transferred to other individuals. They are specifically for the child who missed the class.
- Restrictions on Makeup Class Usage
- Makeup classes must be used within the same level as the original missed class. They cannot be applied to a different level or class format.
- Gymnasts may have an unlimited amount of makeup classes on their account. However, they remain subject to the conditions above, including notification requirements and availability.
- Cancellation and Rescheduling of Makeup Classes
- If a makeup class is missed or the participant fails to attend, the opportunity to reschedule or replace the missed makeup class will be forfeited.