Update 26.10.2020
Today’s announcement from Victorian Premier Daniel Andrews has confirmed the long-awaited changes to bring Victoria out of lockdown.
While these changes are indeed exciting, we are currently working through the impacts for our site and service offerings, which may take some time. We are working as quickly as possible and will provide additional updates as soon as more information is available.
We are as excited as you are and can’t wait to see you again!
Read the full statement from Victorian Premier Daniel Andrews
To find out more about COVID-19, please visit the DHHS website (www.dhhs.vic.gov.au/coronavirus). We will provide further information as new information comes to light.
To help you stay connected, we have launched Virtual Y, which has a range of online fitness, youth and wellbeing content available for free, including Les Mills fitness on demand videos.
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Staff Training
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe once we reopen. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.
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Booking online
To ensure we are following the government’s health guidelines, there will be a restricted number of people allowed within a space at any given time. So no one misses out, we have set up an online booking system where you can select a session time that suits you and pay immediately to secure your place. You can also book and pay over the phone by calling our centre on 9459 9022.
Book a group fitness session
At this time, membership payments will not resume. You will be given notice prior to your direct debits recommencing.
Please remember that our change rooms, lockers and showers are subject to social distancing restrictions, so you will need to arrive prepared for your activity. This includes bringing a towel, water bottle and warm clothes. -
Temperature scanning on entry
We will be trialing temperature scanning on entry in the initial phases of operation. Please make sure you arrive 10 minutes early to your session so you have enough time to sign in and get your temperature checked. All staff and visitors will be scanned upon entry and anyone who displays a temperature of 38°C will be asked to wait 5-10 minutes before trying again before being politely asked to leave.
Consider your mode of transport and allow time to cool down if you are actively transporting to the centre. -
Signage and instructions
Once you are inside the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers will be displayed throughout the facility to help everyone with physical distancing requirements. -
Social distancing in centre
A safe distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the centre have been measured and 4 metres squared restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member.
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Hygiene and cleaning
When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.
The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment. -
Our 8-step plan for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors will have to sign in at reception when they attend their session, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.